Automate Your Total Triage Loop With AI-Powered Computer Use
Turn voice-led patient conversations into completed traige forms – without lifting a finger.
Hello! this is your local doctors surgery. How can we help you today?
Hi, I'd like to book a doctors appointment.
Well thank you for calling, I'd be happy to help
Hello! this is your local doctors surgery. How can we help you today?
Well thank you for calling, I'd be happy to help
Hi, I'd like to book a doctors appointment.
Our Clients Use
From first ring to form submission - fully automated from start to finish.
At InTouchNow.ai, we’re not just making it easier for patients to reach your practice – we’re making sure their needs are recorded, processed, and delivered without adding pressure to your team.
After your AI receptionist answers the call, captures every detail, and ends the conversation, our AI Computer Use Agent takes over – completing and submitting the triage form, automatically.
Whether you use Accurx, Klinik, eConsult, Anima, Rapid Health, or a bespoke solution, our AI follows the same process your reception team would. Every field is populated. Every response is captured in the patient’s own words. Every form is submitted directly – no manual input, no copy and paste, and no room for error.
It’s a seamless handoff between two AI agents, built to work like your best receptionist team: consistent, accurate, and always available. The result? Less admin. Less pressure. And a faster path to care for every patient.
How It Works
1. The patient calls
The AI receptionist picks up on the first ring — no waiting, no hold music, no missed calls.
2. The AI has the conversation
In a natural, friendly tone — and in over 30 languages — the AI guides the patient through the same questions on your triage form.
3. The form is completed
As soon as the call ends, our AI Computer Use Agent takes over — entering the patient’s responses directly into your triage form, word for word.
4. Your team receives it — ready to go
The completed form appears in your inbox exactly as if the patient had submitted it themselves. No transcription. No manual input. No delay.
See our computer use in action
Key Features
Keep your customers happy by being available 24/7.
Recruitment & Retention of Receptionists
Ease the burden of hiring and training with our Voice AI that handles calls, completes forms and books appointments, freeing up reception staff for more complex tasks. Improve job satisfaction and reduce turnover by allowing receptionists to engage in more meaningful interactions.
Consistency on Calls
Our AI ensures every patient receives the same high standard of service and information. With instant answering and 24/7 availability, it reduces error and increases patient trust and satisfaction.
Managing Demand
Effortlessly handle high call volumes with our AI. It’s scalable and always available, ensuring that your practice can manage peak times without compromising on service quality.
Experience
Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”
Built for real life in general practice
We understand how GP practices work — and what they’re up against. InTouchNow.ai was built specifically for primary care, not adapted from another industry.
That’s why it reflects your language, understands your patient journeys, and follows NHS call handling protocols.
We don’t just automate the task. We replicate the conversation your reception team would have — so your patients feel supported, not shuffled.
Let’s improve access, together.
InTouchNow.ai appointment booking is already helping GP practices across the UK reduce admin pressure, improve patient access, and reclaim valuable time. Whether you take 500 calls or 5,000 a week, we’ll help you book faster, smarter, and more fairly — for everyone.