Which GP Tasks Are Best Suited to Automation?
GP tasks that are best suited to automation are those that are repetitive, predictable, and do not require clinical judgement or human […]
What Do Patients Expect from GP Call Handling in 2026?
Patient expectations around GP access have changed rapidly over the past few years. Long waits, busy phone lines, and unclear processes are […]
Why Are Some GP Practices Hesitant to Use AI — And What Changes Their Mind?
AI is talked about everywhere in healthcare, yet many GP practices still feel unsure about adopting it. While some surgeries are already […]
How Can AI Help GP Practices Support Patients with Anxiety or Autism?
Why Do GP Patients with Anxiety or Autism Need Special Consideration? Patients with anxiety or autism need special consideration as they often […]
How Can AI Reduce the Administrative Burden of Repeat Prescription Requests?
Why Are Repeat Prescription Requests a Growing Challenge for GPs? Repeat prescription requests are a growing challenge for GPs because they make […]
Why Are GP Practices Investing in AI Call Handling in 2025?
GP practices are investing in AI call handling in 2025 because it helps manage growing patient demand, reduce staff burnout, and improve […]
What Does an AI Computer Use Agent Actually Do in a GP Practice?
In busy GP clinics, admin pressure is a constant struggle. According to a 2024 NHS Digital report, over 30% of practice staff […]
How Can AI Voice Agents Improve Access for Multilingual Patients?
Language barriers remain one of the most persistent obstacles in UK healthcare. According to a report by the Nuffield Trust, patients who […]
What Makes Hybrid AI + Human Call Handling More Effective Than AI Alone?
As GP clinics across the UK look to improve patient access and reduce administrative pressure, artificial intelligence (AI) is playing a growing […]
Why AI in General Practice Needs Certification – And What It Means for You
InTouchNow.ai is now a certified Class I Medical Device. But what does that actually mean – and why should it matter to […]
Getting Seen Faster by a GP: How Does AI Appointment Booking Work?
AI appointment booking allows patients to schedule GP appointments instantly, without waiting in long call queues or relying on practice hours. In […]
How Do Multilingual AI Voices Improve Patient Satisfaction?
Multilingual AI voices help patients understand and feel understood, which raises satisfaction levels by up to 35%, reduces communication errors by 60%, […]