Give Your Reception Team Room to Breathe and Patients Instant Access

When your frontline staff are constantly inundated by ringing telephones, service quality suffers. Calls queue up, patients become frustrated, and your team feel the strain. This situation isn’t sustainable and detracts from the core mission of providing excellent patient care.

InTouchNow.ai acts as an always-available virtual receptionist, answering routine calls instantly and allowing your in-house team to handle complex tasks.

Rather than scrambling to pick up each incoming call, staff can now concentrate on tasks requiring human empathy and expertise. Meanwhile, patients experience minimal wait times, leading to increased satisfaction and smoother operations overall.
By reducing the team’s phone workload, you also lessen the risk of burnout and turnover. A calmer reception environment ensures employees are more engaged and better equipped to focus on patient-facing responsibilities that truly need their attention.

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Hear from Our Customers

“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”

Managing Partner
Managing Partner

GP Practice

“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”

Practice Manager
Practice Manager

GP Practice

“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”

Manager
Manager

The Armada Family Practice

Get Started

Ready to lift the telephone burden and refocus on patient care?