Optimise Reception Calls and Reduce Unnecessary Expenses
Rising staff costs and tighter budgets are forcing practices to make every pound count. Yet, one overlooked drain on resources is the volume of everyday phone calls your reception team handles. When staff spend hours answering routine enquiries, it adds up in time taken away from more strategic and patient-focused work.
Lower Call Volume, Lower Costs—Without Sacrificing Patient Experience
With AI Voice Agents routine enquiries no longer demand a receptionist’s undivided attention. This greatly reduces the time spent on repetitive tasks, allowing staff to concentrate on other high-value duties—such as patient engagement, and administrative coordination. The outcome is a more productive use of your existing workforce. A leaner operational structure means you can do more with current resources, keeping costs under control whilst maintaining high levels of patient satisfaction.
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Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”