About Us
InTouchNow.ai is a family business which stems from over 30 years of experience providing customer service support for GP practices and the healthcare industry.
Our sister company InTouchNow.com runs a network of more than 300 customer service agents, all based in the UK.
InTouchNow.ai leverages all the years of experience and knowledge we have working closely with GP practices and uses AI to provide a tool that can answer an unlimited number of calls immediately.
We use AI voice technology to mimic your GP lead practitioner and be the voice of your daily phone calls. We integrate with all popular technologies to book and amend appointments, tirage patiens and more.
Why InTouchNow.ai?
Keep your customers happy by being available 24/7.
UK Based
All of our operators are UK based. We know that a lot of customer services these days. is outsourced to different countries, but we believe in empowering local staff and suppliers.
AI Can Answer Calls 24/7
Our AI ensures every patient receives the same high standard of service and information. With instant answering and 24/7 availability, including out of hours, weekends and bank holidays.
Accredited
Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work
More Than 30 Years' Experience
We Can Integrate With
What Our Customers Say
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”