Retain Your Reception Team by Reducing the Daily Pressure of Patient Calls
Constantly ringing phones can take a toll on even the most committed receptionists. When call volumes overwhelm your front-desk team, job satisfaction drops—leading to high turnover, increased recruitment costs, and a disrupted patient experience.
Let InTouchNow.ai take care of the routine, so your team can focus on the human touch
InTouchNow.ai automates repetitive telephone tasks—like appointment requests and admin queries —freeing up your receptionists to focus on more meaningful, patient-centred conversations. With less pressure, your team is more likely to feel fulfilled and stay in their roles for longer. This stability not only reduces hiring and training costs but helps build a cohesive, experienced team that continuously improves how your practice operates. Patients benefit too—receiving familiar, attentive service every time they call or visit.
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“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”