Relieve Phone Pressure So Your Team Can Focus on What Matters Most
Managing high call volumes can be chaotic. By the time your team has worked through the first wave of calls, the queue is already building again. Patients calling for simple tasks end up waiting alongside those with more urgent needs—putting pressure on your staff and risking delays for those who need help most.
Let AI Handle the Routine So Your Team Can Handle What’s Vital
InTouchNow.ai handles everyday calls straight away, funnelling only intricate or urgent concerns to live receptionists. As a result, your team can devote their expertise to face-to-face patient interactions, time-sensitive scheduling or other practice duties. The benefits are twofold: shorter waits for callers and a more energised reception team. By minimising phone pressure, you create a more patient-centric environment that can handle diverse tasks without overwhelming your staff.
Our Clients Use
Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”