Stabilise Staffing Costs by Reducing the Pressure That Drives Turnover
Frequent staff changes don’t just impact team morale – they drive up costs, slow down operations, and disrupt patient experience. When frontline teams are overwhelmed, recruitment becomes a constant cycle. Breaking that cycle starts with reducing the pressure that pushes staff to leave.
Protect Team Wellbeing and Your Bottom Line with Smart Call Handling
The cost of recruitment, onboarding, and training quickly adds up – especially when high turnover becomes the norm. But often, it’s the strain of the job that leads reception staff to burn out or seek roles elsewhere. InTouchNow.ai eases that pressure by managing routine patient calls with friendly, responsive AI that mirrors your team’s tone and triage style.
By answering every call on the first ring, automating common enquiries, and directing patients to the right service without delay, InTouchNow.ai gives your reception team room to breathe. This creates a more manageable workload and improves job satisfaction, helping your team stay longer and perform better.
Practices using our AI consistently report fewer gaps to cover, a drop in burnout-related absences, and a reduced reliance on costly temporary staff. That means fewer unpredictable agency fees, better continuity for patients, and more value from every staffing investment.
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Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”