AI Voice Agents - Now in Different Dialects and Local Accents
Get a voice agent for your business or GP practice in your local and regional accent
You alright?
Shwmae
Ay up!
Hello! this is your local doctors surgery. How can we help you today?
Well thank you for calling, I'd be happy to help
Hi, I'd like to book a doctors appointment.
Our Clients Use
Personalise Your AI Receptionist With A Local Accent
Are you a Brummie, Scouser or East Londoner? We have you covered.
Our AI receptionists come with hundreds of different local accents to choose from, to ensure your patients have the perfect customer experience.
If your patients need to call your practice to book an appointment, get test results or ask a question – they will be speaking to a voice agent with a local accent, creating a familiar and friendly tone.
InTouchNow.ai has access to hundreds of local and regional accents across the UK, Wales and Scotland, which have all been created by proper human voice artists.
We also allow patients to change language settings, with AI voice agents in 33 languages available if it helps them get what they need.
AI Receptionists in Local and Regional Accents
Our realtime language detection tool allows the AI to speak the patients language
Hi there! How can I help?
Can I take your name?
How long has this been going on?
Can you please describe your symptoms?
I can offer you an appointment today.
A doctor will call you before 2pm today.
How it works
When a patient calls, our system can greet them in their own regional accent or default to our main accent. The AI then carries out the full conversation in this accent, capturing information, guiding through triage, and submitting responses directly into your existing systems.
We integrate with all well-known systems used by GP practices and clinics, making a quick and easy integration, including AWS, , Surgery Connect and Twilio.
Every patient journey is:
Fully integrated with your Accurx Total Triage workflow
Capable of handling routine call types like appointment booking, cancellations, and enquiries
Delivered with the same tone, accuracy, and professionalism across all supported accents and 33 languages
Support your local community
With hundreds of local accents to choose from, we are able to provide a personalised experience for your patients.
Our language capabilities help practices:
Improve access for non-English speakers
Reduce misunderstandings during triage
Build stronger relationships with local communities
Support health equity and inclusion goals
Lighten the load on staff needing to source interpreters
Key Features
Keep your customers happy by being available 24/7.
Recruitment & Retention of Receptionists
Consistency on Calls
Our AI ensures every patient receives the same high standard of service and information. With instant answering and 24/7 availability, it reduces error and increases patient trust and satisfaction.
Managing Demand
Effortlessly handle high call volumes with our AI. It’s scalable and always available, ensuring that your practice can manage peak times without compromising on service quality.
Experience
Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”