Answer Calls For Your GP Practice
Get a 2-Week Free Trial With Our AI Telephone Answering Solution
Hello! this is your local doctors surgery. How can we help you today?
Hi, I'd like to book a doctors appointment.
Well thank you for calling, I'd be happy to help
Hello! this is your local doctors surgery. How can we help you today?
Well thank you for calling, I'd be happy to help
Hi, I'd like to book a doctors appointment.
Our Clients Use
Answer Calls For Your Practice Using Your Own AI Voice
As a busy GP practice receiving high volumes of NHS or private patients everyday, we understand that the phone lines can get clogged up and add a lot of stress to your reception and for your patients.
With In Touch Now, we offer an AI solution which answers all live phone calls immediately. Even if there are 100 phone calls at once, they can all be answered and triaged at the same time.
How Does It Work?
In just 30 seconds, our tool can record the voice of your lead practitioner at your GP practice and using AI, it will learn their voice and this can be used for all future conversations.
You simply create a script with the different questions that your reception would typically answer and then we can use our telephone answering system to triage patients, give test results, book appointments, do follow-ups and more.
Our AI solution is very easily integrated with your own systems so you can be up and running on the same day. We do not keep or store any of the customer data, so it is all safe and secure for you to operate.
In Touch Now draws on over 30 years of acting as a customer service solution for GP practices – and we are delighted to introduce our AI tool which is currently being used by practices up and down the UK.
We are pleased to offer a safe, scalable and cost-effective way to end that 8am phone rush and you request a quote or enjoy a free trial for 2 weeks.
AI Technology For Answering Calls At Your Practice
Our Voice Agent uses the latest AI technology to understand and respond to patient questions, whilst following your practice’s script and regular booking processes.
Hi there! How can I help?
Can I take your name
How long has this been going on for?
Can you please describe your symptoms?
I can offer you an appointment today
A doctor will call before 2 PM today
How Does In Touch Now Answer Calls For Your GP Practice?
In Touch Now does not offer human receptionists, because this still means long waiting times for your customers.
Instead, we offer an AI voice agents for GPs, which means that all phone calls can be answered at once.
Representing your practice is an AI voice (which is the voice of your lead GP) and they can ask all the questions to professionally triage patients, book and amend appointments for your patients.
Our solution is tried, tested and already being used by GP practices and medical clinics all over the UK.
Being an AI tool, we can replicate the voice of your head GP to perfection. And our system can learn the patterns and behaviours of your patients and callers – to offer follow ups, test results and changes in booking times.
We Use AI To Answer Phone Calls For:
- Doctors and GPs
- Consultants
- Clinics
- Medical centres
- Hospitals
- A&E
- Dentists
- Opticians
- Private and NHS
- Therapists
What Are The Benefits Of In Touch Now Answering Calls For My Practice?
Keep your customers happy by being available 24/7.
Recruitment & Retention of Receptionists
Consistency on Calls
Our AI ensures every patient receives the same high standard of service and information. With instant answering and 24/7 availability, it reduces error and increases patient trust and satisfaction.
Managing Demand
Effortlessly handle high call volumes with our AI. It’s scalable and always available, ensuring that your practice can manage peak times without compromising on service quality.
Experience
Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”
Why Use InTouchNow.ai To Handle GP Practice Calls?
Remove any waiting times – We can handle an infinite amount of calls and they can be answered immediately, whether it is 5, 10 or 1,000. Your patients will never have to be on hold or waiting in a phone queue to speak to your practice again.
Take every call – Our AI system will take every single call – so you will never miss a patient calling or potentially losing a customer. Even if it is after hours or on weekends or bank holidays.
Free up your staff – With less calls and admin for your staff, they can focus on more key issues in the practice and you can run more efficiently.
Perfect for busy periods – The AI receptionists can work 24/7 including evenings, weekends and bank holidays. There is no need to hire external receptionists, work long hours or risk burnout, since the system can keep running.
Personalised voices – We record the voice of your lead consultant, head nurse or staff members to create trust, warmth and a personal touch for your GP practice.
Immediate set up and integration – We are designed to integrate with all common GP systems and provide simple integration. Our set-up time is extremely fast and you can be up and running in days.
Huge cost savings – Our AI telephone answering removes the need for physical staff and all the additional costs associated with having temporary or full-time receptionists. Overall, the use of technology from InTouchNow.ai could lead to huge savings for your practice.
Scale your business – Your GP clinic can grow and thrive with more efficient bookings and timekeeping, helping you to serve more customers and offer a vital service.
2 week free trial available – We are delighted to offer a free-trial for 2 weeks for GP practices so you can see the impact of our AI technology and what it can do for you.