Answer Calls For Your GP Practice
Get a 2-Week Free Trial With Our AI Telephone Answering Solution
Hello! this is your local doctors surgery. How can we help you today?
Hi, I'd like to book a doctors appointment.
Well thank you for calling, I'd be happy to help
Hello! this is your local doctors surgery. How can we help you today?
Well thank you for calling, I'd be happy to help
Hi, I'd like to book a doctors appointment.
Our Clients Use
Answer Calls For Your Practice Using Voice AI
As a busy GP practice managing thousands of patients, you know how quickly phone lines can get overwhelmed—adding pressure to your reception team and creating frustration for patients.
InTouchNow.ai handles every call—instantly.
Whether it’s 10 or 1000 calls at once, our AI answers each one on the first ring, triaging patients and capturing key information with no wait time. That means no more clogged lines, no more bottlenecks—and a smoother experience for everyone.
Here’s how it works:
Registration takes just 30 seconds. Once you are on our platform you can select from dozens of call handling templates that replicate your triage forms or booking processes.
Using the templates as a base process, you can customise to fit your practices own call handling processes. This can be done self-serve or with the assistance of our team.
Fast setup, seamless integration.
Our AI works with your existing systems off-the-shelf so you can go live on the same day.
Trusted by practices across the UK.
With years of experience supporting GP practices, we’ve built a solution that’s safe, scalable and proven to reduce call volumes and staff stress.
Get started with a free 2-week trial or request a quote today.
Let InTouchNow.ai take the pressure off—so your team can focus on care, not calls.
AI Technology For Answering Calls At Your Practice
Our Voice Agent uses the latest AI technology to understand and respond to patient questions, whilst following your practice’s script and regular booking processes.
Hi there! How can I help?
Can I take your name
How long has this been going on for?
Can you please describe your symptoms?
I can offer you an appointment today
A doctor will call before 2 PM today
How Does In Touch Now Answer Calls For Your GP Practice?
In Touch Now does not offer human receptionists, because this still means long waiting times for your customers.
Instead, we offer an AI voice agents for GPs, which means that all phone calls can be answered at once.
Representing your practice is an AI voice (which is the voice of your lead GP) and they can ask all the questions to professionally triage patients, book and amend appointments for your patients.
Our solution is tried, tested and already being used by GP practices and medical clinics all over the UK.
Being an AI tool, we can replicate the voice of your head GP to perfection. And our system can learn the patterns and behaviours of your patients and callers – to offer follow ups, test results and changes in booking times.
We Use AI To Answer Phone Calls For:
- Doctors
- GP practices and surgeries
- Consultants
- Clinics
- Medical centres
- Hospitals
- A&E
- Dentists
- Opticians
- Private and NHS
- Therapists
What Are The Benefits Of In Touch Now Answering Calls For My Practice?
Keep your customers happy by being available 24/7.
Recruitment & Retention of Receptionists
Consistency on Calls
Our AI ensures every patient receives the same high standard of service and information. With instant answering and 24/7 availability, it reduces error and increases patient trust and satisfaction.
Managing Demand
Effortlessly handle high call volumes with our AI. It’s scalable and always available, ensuring that your practice can manage peak times without compromising on service quality.
Experience
Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”
Why Use InTouchNow.ai To Handle GP Practice Calls?
Remove any waiting times – We can handle an infinite amount of calls and they can be answered immediately, whether it is 5, 10 or 1,000. Your patients will never have to be on hold or waiting in a phone queue to speak to your practice again.
Take every call – Our AI system will take every single call – so you will never miss a patient calling or potentially losing a customer. Even if it is after hours or on weekends or bank holidays.
Free up your staff – With less calls and admin for your staff, they can focus on more key issues in the practice and you can run more efficiently.
Perfect for busy periods – The AI receptionists can work 24/7 including evenings, weekends and bank holidays. There is no need to hire external receptionists, work long hours or risk burnout, since the system can keep running.
Personalised voices – We record the voice of your lead consultant, head nurse or staff members to create trust, warmth and a personal touch for your GP practice.
Immediate set up and integration – We are designed to integrate with all common GP systems and provide simple integration. Our set-up time is extremely fast and you can be up and running in days.
Huge cost savings – Our AI telephone answering removes the need for physical staff and all the additional costs associated with having temporary or full-time receptionists. Overall, the use of technology from InTouchNow.ai could lead to huge savings for your practice.
Scale your business – Your GP clinic can grow and thrive with more efficient bookings and timekeeping, helping you to serve more customers and offer a vital service.
2 week free trial available – We are delighted to offer a free-trial for 2 weeks for GP practices so you can see the impact of our AI technology and what it can do for you.