Call Handling Solutions For Your GP Practice
Get 24/7 Support With Our AI Recepionists
Hello! this is your local doctors surgery. How can we help you today?
Hi, I'd like to book a doctors appointment.
Well thank you for calling, I'd be happy to help
Hello! this is your local doctors surgery. How can we help you today?
Well thank you for calling, I'd be happy to help
Hi, I'd like to book a doctors appointment.
Our Clients Use
A Phone Handling Solution Using Your Own AI Voice
If you run a NHS or private GP practice and are inundated with calls, In Touch Now offers a powerful AI solution to handle all your phone calls.
By using our AI tool, it takes just 30 seconds to record the voice of your lead GP and this voice can follow your script and respond to all future calls and responses in an incredibly smooth and effective way.
How It Works
We understand GP practices are overflowing with calls at 8am every morning and it puts huge pressure on the practice and its receptionists.
Using our AI system, there is no limit to the number of calls you can take at any one time, because they are being answered by our voice agent.
In fact, you could take 100 or 1,000 calls at once if you wanted to and every patient will be answered immediately and there will be no waiting at all.
When a patient calls, they will go through the typical series of questions by speaking to the AI version of the GP. The entire script will be perfectly formed by you and can be changed at any time.
Patients will be able to book or change appointments, request test results, get referral letters and more.
Our system is tried and tested and already being used by several GP practices across the UK.
How Our Call Handling Solution For GP Practices Works
Our Voice Agent uses the latest AI technology to understand and respond to patient questions, whilst following your practice’s script and regular booking processes.
Hi there! How can I help?
Can I take your name
How long has this been going on for?
Can you please describe your symptoms?
I can offer you an appointment today
A doctor will call before 2 PM today
In Touch Now Integrates Easily With All Your Systems
Our tool was built so that it integrates easily with your system and you can be up and running in just days.
As a cloud based product, there are no APIs. or heavy integrations that require a developer or programmer.
We integrate with AWS, Anima, Twilio, Patchs and more.
We Use AI To Answer Phone Calls For:
- Doctors and GPs
- Consultants
- Clinics
- Medical centres
- Hospitals
- A&E
- Dentists
- Opticians
- Private and NHS
- Therapists
Why Use In Touch Now?
Keep your customers happy by being available 24/7.
Recruitment & Retention of Receptionists
Consistency on Calls
Our AI ensures every patient receives the same high standard of service and information. With instant answering and 24/7 availability, it reduces error and increases patient trust and satisfaction.
Managing Demand
Effortlessly handle high call volumes with our AI. It’s scalable and always available, ensuring that your practice can manage peak times without compromising on service quality.
Experience
Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”
What Are The Pros of Using In Touch Now For Phone Call Handling?
Never miss a call – Our system will take every single call – so you will never miss a patient calling or potentially losing a customer. This is perfect for after hours or on weekends or bank holidays.
Say goodbye to the 8am rush – We can handle an infinite amount of calls and they can be answered immediately. Your patients will never have to be on hold or wait in a phone queue to speak to your practice again. This is so helpful to your patients who might be under the weather and no doubt your staff will receive less complaints for not having to wait!
Free up your staff – With less calls and admin for your staff, they can focus on more pressing issues in the practice and you can run more efficiently.
Perfect for busy periods – The AI receptionists can work 24/7 including evenings, weekends, Christmas and bank holidays. There is no need to hire external receptionists or pay for out of hours support.
Personalised voices – This is where our AI kicks in. We record the voice of your lead consultant, head nurse or staff members to create trust, warmth and a personal touch for your GP practice.
Fast set up and integration – We are designed to integrate with all common GP systems and provide simple integration. Our set-up time is extremely fast and you can be up and running in days.
Massive cost savings – Our AI telephone answering removes the need for physical staff and all the additional costs associated with having temporary or full-time receptionists. Overall, the use of technology from InTouchNow.ai could lead to huge savings for your practice.
Scale your practice – Your GP clinic can grow and thrive with more efficient bookings and timekeeping, helping you to serve more customers and offer a key service to the community.
2 week free trial available – We are delighted to offer a free-trial for 2 weeks for GP practices and medical clinics so you can see the impact of our AI technology and what it can do for you.
Transform Your GP Practice Today
Request More Information
Book a Meeting
Quick Links
- Welcome
- Benefits
- Testimonials
- Privacy Policy
- Cookie Policy
- Sitemap
Contact Us
- 020 3929 3700
- 2 Delta Court, Manor Way, Borehamwood Hertfordshire, WD6 1FJ
- Opening Hours: Mon-Fri 8AM-6PM
- Find us on Google Maps