Unlock Real-Time Telephone Insights with Voice AI Agents Built for Primary Care
In today’s data-driven landscape, understanding how your practice handles patient calls is essential. Yet without visibility into call durations, topics, and outcomes, it’s difficult to measure the impact of your digital tools – or identify what to improve next. InTouchNow.ai helps bridge that gap with real-time insight, captured through every patient interaction handled by our Voice AI Agents.
Turn Every Call into Actionable Data for Smarter Digital Decisions
InTouchNow.ai’s Voice AI Agents don’t just handle routine calls – they monitor and record valuable data with every interaction. From call volume and handling time to resolution outcomes and topic trends, our reporting gives you a full picture of how your practice communicates.
These insights reveal service gaps, highlight workflow bottlenecks, and show where new features or process changes could have the most impact. With evidence-backed visibility, your digital team can prioritise with confidence – refining patient access and internal efficiency over time through measurable, continuous improvement.
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“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”