Control Costs Without Compromising Patient Access
Budget pressures in primary care are increasing, with staffing costs and administrative overhead rising year on year. For finance leads, this creates a difficult balance: meeting NHS access targets while keeping spend under control. InTouchNow.ai helps you strike that balance – delivering AI-powered call handling that reduces the load on your team and protects your bottom line.
Reduce Admin Spend by Automating What Doesn’t Need a Human
InTouchNow.ai automates a large share of patient calls – handling routine queries like appointment confirmations, opening hours, and triage questions without human input. Our AI voice agents follow your practice’s existing workflow, so you don’t need to invest in costly infrastructure or change how your team works.
By offloading repetitive tasks, you can stabilise or even reduce your current staffing needs. That means fewer recruitment cycles, less overtime, and lower admin overhead—without sacrificing service quality. With InTouchNow.ai, you get a scalable, low-disruption solution that delivers measurable savings from day one.
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“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”