When Triage Is Inconsistent, Clinical Risk Increases. InTouchNow.ai Ensures Every Patient is Asked the Right Questions
When triage is inconsistent, it’s not just inefficient – it’s clinically risky. Missed symptoms, vague information, and poor note quality make it harder to deliver the right care, at the right time. And with increasing patient demand, those gaps in the process widen fast.
InTouchNow.ai brings clarity to the first step in the care journey. Our conversational AI ensures every patient is asked the right questions – accurately and consistently – so you can focus on what matters: clinical need, not guesswork.
Better Triage. Smarter Prioritisation. Safer Care.
You rely on accurate information to make safe clinical decisions. But under pressure, the triage process often varies – based on who takes the call, how busy the morning is, or how well a patient describes their concern.
InTouchNow.ai standardises that process. Our AI speaks with patients using natural, empathetic conversation – mirroring your practice’s triage approach. It gathers clear, structured information every time, capturing symptoms, urgency indicators, and context you can actually act on.
This doesn’t just make admin easier – it sharpens your clinical lens.
With better info gathering at the start, your team can triage based on need – not noise. And your patients get a smoother, safer path to the right care.
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Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”