Medical Telephone Answering - Now Powered With AI
Hello! this is your local doctors surgery. How can we help you today?
Hi, I'd like to book a doctors appointment.
Well thank you for calling, I'd be happy to help
Hello! this is your local doctors surgery. How can we help you today?
Well thank you for calling, I'd be happy to help
Hi, I'd like to book a doctors appointment.
Our Clients Use
Use Your Own AI Voice To Answer Calls
We offer an AI telephone answering service for GP practices, medical centres and clinics – and with our technology, you can record the voice of your lead practitioner of your head GP in just 30 seconds and this voice will be used for all future conversations. We simply include the regular script that you would use with patients and it will feel like they are talking to a real member of staff.
Our telephone answering service is designed especially for GP and medical practices, and our main brand InTouchNow has over 30 years of experience working with clinics and healthcare practices.
Our goal at InTouchNow.ai is to show you how AI can make life easier. You can use our AI phone answering system to answer all calls immediately to book appointments, triage patients, give test results and do follow-up appointments. Remove the need for any waiting times and make sure that every call is answered immediately using our platform today!
All the calls are recorded and tracked and the data integrates perfectly with whatever technology you use in-house. We are delighted to offer a more scalable, practical and cost-effective way to answer your phone calls, without the need for human receptionists.
AI Technology For Answering GP Calls
Our Voice Agent uses the latest AI technology to understand and respond to patient questions, whilst following your practices call handling process
Hi there! How can I help?
Can I take your name
How long has this been going on for?
Can you please describe your symptoms?
I can offer you an appointment today
A doctor will call before 2 PM today
How Does Outsourced GP Telephone Answering Services Work?
By outsourcing the telephone calls for your GP practice, you will be able to handle high volumes of calls and massively reduce waiting times for your customers.
At InTouchNow.ai, we use AI technology to help you say goodbye to that 8am rush at your clinic every day. By using AI voice agents, your calls are always answering immediately and there is no limit to how many calls you can do at once.
For the patient, it will feel like they are having a conversation with a GP or nurse, with their voice analysed and used for all conversations.
Our AI technology extends beyond just conversations to also making phones to reschedule appointments, give test results and call customers back at times that suit them.
We Offer Medical Telephone Answering Services For:
- Doctors and GPs
- Consultants
- Clinics
- Medical centres
- Hospitals
- A&E
- Dentists
- Opticians
- Private and NHS
- Therapists
Benefits of Outsourced Medical Telephone Answering
Keep your customers happy by being available 24/7.
Recruitment & Retention of Receptionists
Consistency on Calls
Our AI ensures every patient receives the same high standard of service and information. With instant answering and 24/7 availability, it reduces error and increases patient trust and satisfaction.
Managing Demand
Effortlessly handle high call volumes with our AI. It’s scalable and always available, ensuring that your practice can manage peak times without compromising on service quality.
Experience
Hear from Our Customers
“InTouchNow has been instrumental in solving these challenges for our practice. They have fine-tuned their service to meet our patient demand, providing the right level of cover at the right times of day.”
“InTouchNow effectively addressed these challenges by offering greater flexibility in staff availability and scheduling. This change significantly eased the strain on our in-house team and enhanced our overall operational efficiency which has been felt across the board in our daily operations.”
“InTouchNow provided us with crucial support during our busiest periods. Our team has experienced a notable reduction in pressure, leading to improved staff morale and a more positive practice atmosphere.”
Why Use InTouchNow.ai For Medical Telephone Answering Services?
Eliminate waiting times – We allow an infinite amount of calls to be answered immediately, whether it is 5, 10 or 1,000. Your patients will never have to wait on the line or be in a queue again.
Take every call – The AI system will take every single call – so you will never miss a patient calling or potentially lose a customer.
Free up your staff – With less calls and admin for your staff, they can focus on more vital and pressing issues in the practice and you can run more efficiently.
Perfect for busy periods – The AI receptionists can work 24/7 including evenings, weekends and bank holidays. No need to hire external receptionists, work long hours or risk burnout, since the system can keep running.
Personalised voices – Using the voice of your lead consultant, head nurse or staff members our tool can create trust, warmth and a personal touch for your GP practice.
Immediate set up and integration – We are designed to integrate with all common GP systems and provide simple integration. Our set up time is extremely fast and you can be up and running in days.
Huge cost savings – Our AI telephone answering removes the need for physical staff and all the additional costs associated with having temporary or full-time receptionists. Overall, the use of technology from InTouchNow.ai can lead to significant savings for your practice.
Scale your business – Your GP clinic can grow and thrive with more efficient bookings and timekeeping, helping you to serve more customers and offer a vital service.
2 week free trial available – We are delighted to offer a free trial for 2 weeks for GP practices so you can see the impact of our AI technology and what it can do for you.